Support

Email us

App support: support@thedroidworkshop.com
General and business inquiries: contact@thedroidworkshop.com

To help us help you faster, please include:

• Your phone model and Android version
• The app version (shown in the app’s settings)
• What you expected to happen and what happened instead
• For a late or missed chime: a screenshot of Chime History and of the Reliability Check screen

Chime On Time: a chime was late or didn’t play

Open the app’s Reliability Check. It shows step-by-step which settings to change for exact alarms, notifications and your phone maker’s battery settings. Then check Chime History: it records when each chime was scheduled and played, and why one was skipped (for example quiet hours or Do Not Disturb).

Some phone makers aggressively stop background apps. Chime On Time does everything Android allows to chime on time, and the Reliability Check points to the exact settings for your phone.

Purchases and refunds

The optional one-time Pro unlock is sold and processed through Google Play. For refunds, see Google Play’s help page Get refunds on Google Play, or email us and we’ll help where we can.

Your data

Chime On Time stores its settings and chime history only on your device, and we never receive them. To delete them, use Chime History › Clear history, clear the app’s storage in Android settings, or uninstall the app. Details are in the Chime On Time privacy policy.